A Guide to Advanced Healthcare Workforce Management Solutions

December 8, 2023
 minute read
 minute audio

Healthcare facilities today face immense pressure to control costs while delivering exceptional patient care. With labor representing over half of a hospital’s operating budget, workforce management is essential for financial viability and quality of care. Advanced solutions now allow healthcare facilities to support their most valuable asset – their people.

Workforce management (WFM) software gives healthcare administrators unprecedented ability to oversee and strategize around human capital. Robust systems facilitate better planning, analytics, and total talent management. When deployed skillfully, they can significantly bolster efficiency.

Key Features of a Quality Workforce Management Solution

Cutting-edge healthcare workforce management solutions share certain core features to drive productivity. These include:  

  • Total Talent Management – Managing the entire spectrum of human resources, including travel and international nurses, allied health professionals, and non-clinical staff,. This provides a holistic view of labor needs.
  • Internal Resource Pool Optimization – Making the best use of current staff resources before contracting outside help. This reduces spending on third-party agencies.
  • External Resource Pool Integration – Leveraging temporary contract labor to fill gaps quickly. Vendor-neutral platforms give access to a wider network.
  • Automation – Streamlining repetitive tasks like posting jobs, screening applicants, onboarding new hires, reporting, etc. This saves significant time and money.
  • Analytics and Reporting – Using data and dashboards to gain real-time visibility into the workforce. Leaders can spot trends, forecast needs, and benchmark performance.

When these key features work together in a cohesive platform, healthcare organizations gain the visibility and control needed to optimize human capital management on multiple fronts. 

The technology becomes a strategic asset for improving efficiency, quality of care, and the bottom line.

How WFM Software Facilitates Operations

When designed well, these capabilities directly enhance critical aspects of operations:  

  • Strategic Workforce Planning – The ability to model out staffing needs months and years in advance based on trends is invaluable. What-if scenarios help managers align labor supply with patient demand.
  • Optimized Staff Ratios – Having the right provider--to-patient ratios boosts patient satisfaction while controlling unnecessary labor costs. WFM analytics pinpoints the ideal staff mix.
  • Higher Quality of Care – The right clinical talent results in better care. Total talent management gives access to the best full-time and temporary staff for specific needs.

What Does a Robust WFM System Accomplish?

The most powerful healthcare workforce solutions centralize data and provide actionable intelligence tailored to leadership’s needs, including:  

  • Complete Workforce Visibility – Intuitive dashboards with metrics on labor utilization, costs, turnover rates, open positions, and more enable data-driven decisions.
  • Rapid Vacancy Filling – Real-time tracking of open roles and automated hiring workflows reduce time-to-fill. Internal and external candidate pools are accessed faster.
  • Total Cost Optimization – Customizing a program with the right staffing mix – like tapping internal resource pools first while strategically leveraging temp staff – strategically lessens reliance on premium labor. Competitive rate analysis also lowers external hiring costs.
  • Proactive Planning – Forecasting models driven by analytics spot future gaps between labor supply and demand. This allows adjustment well ahead of need.

The Impact of Managed Services

With a mix of travel nurses, international talent, allied professionals, and full-time staff all contributing to care delivery, healthcare organizations need a partner to better manage their entire talent portfolio.

Traditionally, healthcare administrators have taken a fragmented approach to workforce planning. Internal employee and external contract labor management have been siloed. This leads to poor visibility and inefficient spending as managers scramble to fill gaps without optimizing existing resources first.

Comprehensive managed services break down those silos with an integrated, data-driven approach to overseeing an organization's workforce lifecycle. This establishes a holistic process for:  

  • Conducting deep analysis of current and future talent needs across the organization. What skills exist internally vs. what must be sourced externally? Where are the short-term gaps and what’s needed for long-term workforce stabilization?
  • Maximizing utilization of internal resource pools before contracting outside help. This includes strategies for upskilling, cross-training, and realigning existing staff.
  • Integrating external contingent labor like travel nurses, locum tenens, and allied professionals through vendor-neutral platforms to quickly fill remaining gaps.
  • Ongoing support and management of all human capital, including onboarding, performance management, and career development.

With end-to-end managed services, healthcare leaders gain complete workforce visibility and a comprehensive talent strategy optimized for their needs, goals, and culture. This integrated approach boosts ROI of human capital investments and creates stability amidst rapid change. It's a key driver of efficient, quality care.

How WFM Analytics Empowers Facilities

Sophisticated workforce management platforms remove the analytics guesswork by automating number crunching and delivering tailored insights on-demand. Administrators gain access to:  

  • Custom reporting with metrics tailored to their strategy and operations. Key indicators may include labor utilization rates, turnover, open requisitions, etc.
  • Clinical labor cost analytics provide granular visibility into compensation, overtime, and benefits spending across different worker types and departments. This facilitates accurate budgeting.
  • Local and national competitive compensation benchmarking to inform hiring and retention strategies.
  • Budget forecasting tools leverage historical trends and predictive modeling to spot future gaps or surpluses proactively.
  • Real-time visibility into staffing coverage rates and open shifts to enable rapid response to emerging needs.

With these analytics, leadership no longer has to comb through siloed data sources, build complex models, or wait for one-off reports. The intelligence needed to optimize the workforce is delivered conveniently through centralized platforms and interactive dashboards.

By removing the analytics burden, WFM systems allow healthcare administrators to focus on strategy, problem-solving and delivering better care. Data becomes an asset for proactive enhancement rather than reactive firefighting.

How Health Carousel Workforce Solutions Can Help

Health Carousel offers advanced vendor-neutral workforce management solutions tailored to healthcare needs. Their clinically led teams and AI-powered technology enable:  

  • 24/7 visibility into labor analytics
  • Total talent management
  • Rapid vacancy filling and long-term stabilization
  • Cost control through internal/external resource optimization
  • Proactive strategic planning

With Health Carousel as an extension of your workforce management team, you gain the data, foresight, and support needed to maximize human capital investments.

If you're ready to connect with the leaders in healthcare staffing, request our services today.

Full-featured platforms enable healthcare administrators to strategically optimize their greatest asset – their people. The result is improved efficiency, lower costs, and better patient care. With the right solutions in place, organizations can confidently scale and adapt for future needs.

Similar Resources

How to Choose the Right Staffing Partner

Health Carousel Overview

Cross-Trained Nurses Boost Retention and Save Money  

About Health Carousel

Health Carousel is committed to partnering with world-class healthcare facilities across the country, providing rewarding assignments for Registered Nurses and Allied Health Professionals, and attracting the best internal talent at all career levels.